Frequently Asked Questions

 

Do you offer an airport transfer service?

We offer an Arrival airport shuttle service from London Heathrow & Gatwick Airports. The service operates between 08:00 – 16:00 on the camp start date (Monday).

We offer a Departure airport shuttle service from London Heathrow & Gatwick Airports. The service operates between 11:00 – 17:00 on the camp end date (Sunday).

The cost of this service is £120 each way.

In order to use this service, you must book a flight that arrives / departs between the given hours. Transfers for flights that arrive / depart outside of these hours may be subject to an additional charge. For more information see HERE.

Who will meet my child at the airport?

We have a dedicated team of staff located at selected airports on arrival and departure days. Your child will be met by a member of our staff as they walk through to the arrivals hall. Our friendly staff will be holding a Charterhouse Summer School sign in a prominent position at the front of the arrivals area and your child will be escorted from this point all the way from the airport to the camp venue.

On the departure day our staff will help your child to the check-in at the airport. We can also make arrangements to transfer your child to the airline’s unaccompanied minor service if you check the unaccompanied minor box when booking the transfer.

When should I drop my child off / pick them up?

If you are planning on dropping off and collecting your child from the School, we’d recommend the following times for drop off / collection

Monday Arrivals: 10:00 – 12:00 Sunday Departures: 10:00 – 12:00

The school address is: Charterhouse School, Charterhouse Rd, Godalming GU7 2DL, United Kingdom

Can someone else pick up my child on the last day?

We are only able to release students from our care to a named parent/legal guardian. If you would like someone else to collect your child, please provide us with a written and signed request from a parent or legal guardian naming the person collecting the child ahead of the collection day. We will provide you with a password to quote on collection and we will require ID from the person collecting.